Data We Hold and Why We Hold It
We collect the information you provide when you register — your name, contact details, and the payment method you link to your account, whether that is bKash, Nagad, or Rocket. When you make a deposit or withdrawal, we log the transaction reference attached to that wallet
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so we can verify it and resolve any dispute quickly. We also collect device identifiers and session data so returning access from your phone works without asking you to re-enter everything from scratch. We do not sell your data to third parties. We share it only
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with payment processors and identity-verification services needed to run your account. Retention periods follow applicable law in eligible regions — once your account is closed and any legal hold expires, we delete or anonymise personal records. If you are browsing from Bangladesh, availability of our services
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depends on local law and the eligible regions we serve. Any data linked to a bKash, Nagad, or Rocket transaction is held only as long as that transaction may be subject to a query or regulatory obligation.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.